Shipping/delivery policy

FULLSTAR DIRECTION HOLDINGS PTE. LTD.

Address: 390 ORCHARD ROAD #07-03 PALAIS RENAISSANCE SINGAPORE (238871)

Processing Time

prepare items for shipment,1-5 business days normally

Shipping Time

Direct shipping normally takes between 15-25 business days (not including weekends or public holidays) to arrive. Please note that this is the shipping time and does not include the time needed to process the order. We cannot hold responsible for any shipping delay, as we have no control over the package once we have shipped it out.

Delivery Time : Processing Time+Shipping Time

FULLSTAR DIRECTION HOLDINGS PTE. LTD.  are not responsible for late shipments due to invalid address, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays.

Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.

In case of any question and unexpected delay you can always contact with our customer service.

If you don’t receive the parcel within this period, please contact us service@fullstardhp.com

Free shipping&Shipping Companies

All our products sell by free shipping.

Usually we will use EMS and USPS depend on where we will ship the items to. All the packages will be sent by using fast delivery and fully trackable.